Shipping Policy

Orders are fulfilled from our Hong Kong fulfillment center and shipped internationally, including the United States and Europe.

Processing time

Orders are usually processed in 1-2 business days before dispatch.

Estimated delivery

Estimated delivery is 7-15 business days after dispatch. Delivery timing can vary by destination, customs processing, and local carrier handling.

Tracking updates

Tracking usually starts updating within 24-72 hours after dispatch. If tracking has not updated after 72 hours, contact support@tintlure.com with your order number.

Promotional orders

2+ BOXES SHIP FREE, Buy 3 Get 3, and Buy 4 Get 4 offers apply automatically in cart for eligible items. You can mix shades and mix powers in the same order.

Support

For address issues, tracking questions, delayed packages, or delivery problems, contact support@tintlure.com as soon as possible.