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Need help choosing a shade, checking tracking, or fixing an order issue? Contact our support team at support@tintlure.com.
Order support
Please include your order number, the email used at checkout, and photos if your issue is about a wrong, damaged, or missing item.
Shipping questions
Orders are fulfilled from our Hong Kong fulfillment center. Processing usually takes 1-2 business days, and estimated delivery is 7-15 business days after dispatch. Tracking usually updates within 24-72 hours after dispatch.
Offers
2+ BOXES SHIP FREE, Buy 3 Get 3, and Buy 4 Get 4 offers apply automatically in cart for eligible items. You can mix shades and mix powers.
Returns and issue review
Unopened, unused items can be reviewed within 7 days of delivery. For wrong, damaged, or missing items, contact support@tintlure.com within 14 days of delivery.